当亲近遇到疏离：数字环境下“Z世代”的代际沟通回避及其影响因素研究

高芳芳

当亲近遇到疏离：数字环境下“Z世代”的代际沟通回避及其影响因素研究

引用本文：高芳芳.当亲近遇到疏离：数字环境下“Z世代”的代际沟通回避及其影响因素研究[J].湖南大学学报社会科学版,2025,(6):143-152

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作者	单位
高芳芳	（浙江大学传媒与国际文化学院，浙江杭州 310058）

中文摘要:基于问卷调查（N=703）考察“Z世代”针对父母的在线代际沟通回避行为，并重点探究家庭因素、认知因素和情绪因素的影响。研究发现，在家庭层面，对话取向的家庭沟通模式会显著降低“Z世代”的代际沟通回避，而妥协取向的家庭沟通模式则会显著提升其代际沟通回避；在认知层面，“Z世代”越是感知到沟通有效性低或沟通边界感弱，就越有可能产生代际沟通回避；在情绪层面，代际沟通焦虑会引发沟通回避行为，而代际沟通焦虑本身亦受到家庭和认知因素的影响。由此可见，要改善“Z世代”的在线代际沟通回避，需要父母和青年的共同努力，以建构平等对话的家庭沟通环境、减轻年轻一代的代际沟通焦虑、鼓励适度有效的在线代际沟通。

中文关键词:数字环境 “Z世代” 代际沟通回避家庭沟通模式理论

When Intimacy Meets Alienation:Exploring the Intergenerational Communication Avoidance of “Generation Z” and Its Influencing Factors in the Digital Environment

Abstract:Based on a questionnaire survey （N=703），this study examined the online intergenerational communication avoidance of “Generation Z”，exploring the influence of family，cognitive，and emotional factors. The results showed that，at the family level，the conversation-oriented family communication significantly reduced intergenerational communication avoidance among “Generation Z”，while the compromise-oriented family communication significantly increased it. At the cognitive level，the more “Generation Z” perceived low effectiveness in communication or weak boundary awareness，the more likely it is to result in intergenerational communication avoidance. At the emotional level，intergenerational communication anxiety induced avoidance，which itself was influenced by family and cognitive factors. Therefore，to improve the online intergenerational communication avoidance of “Generation Z”，it requires joint efforts from both parents and “Generation Z” to construct an equal and conversational family communication environment，to reduce communication anxiety，and to encourage effective and moderate online intergenerational communication.

keywords:digital environment “Generation Z” intergenerational communication avoidance family communication pattern theory

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